Privacy Policy — 1111kk Data Protection

1 Introduction

This Privacy Policy ("Policy") describes the practices of 1111kk ("we", "us", "our") with respect to the collection, use, storage, disclosure, and protection of personal information obtained from individuals ("you", "your", "the player") who access or use the 1111kk online casino and sports betting platform, available at https://1111kk.app (the "Platform").

1111kk is committed to safeguarding the privacy of every player. We recognise that trust is the foundation of our relationship with our users, and we take our obligations under applicable data protection principles seriously. This Policy applies to all players accessing the Platform from Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh.

By registering an account, making a deposit, or otherwise using any service offered on the Platform, you acknowledge that you have read, understood, and agreed to the collection and use of your personal information as described in this Policy. If you do not agree with any aspect of this Policy, you must cease using the Platform immediately.

2 Personal Data We Collect

1111kk collects personal data in the following categories. We collect only information that is necessary and proportionate to the purposes described in this Policy.

2.1 Identity and Registration Data

When you create a player account, we collect: your full legal name, date of birth, gender, and a copy of your national identity card (NID) or passport where required for age and identity verification.

2.2 Contact Information

We collect your mobile phone number, email address, and residential address in Bangladesh. This information is used to communicate with you regarding your account, process transactions, and send you promotional communications where you have opted in to receive them.

2.3 Financial and Payment Data

To process deposits and withdrawals, we collect information relating to your chosen payment method. For mobile financial services, this includes your bKash, Nagad, Rocket, or Upay account number. For bank transfers via Dutch-Bangla Bank, City Bank, or BRAC Bank, we collect your account number and bank branch details. We do not store full card numbers or mobile banking PINs on our servers.

2.4 Transaction and Gaming History

We maintain records of all financial transactions (deposits, withdrawals, bonus credits, adjustments) and gaming activity (bets placed, games played, session durations, win/loss outcomes) associated with your account. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

2.5 Technical and Device Data

When you access the Platform, we automatically collect: your IP address, device type and model, operating system and version, browser type and version, screen resolution, language preferences, time zone (Bangladesh Standard Time, UTC+6), and pages or features accessed within the Platform.

2.6 Communications Data

If you contact our customer support team by email or live chat, we retain records of those communications, including the content of messages and any attachments submitted, for the purpose of resolving your query and improving our service quality.

3 How We Collect Your Data

1111kk collects personal data through the following methods:

• Direct collection: Information you provide voluntarily when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion.
• Automated collection: Technical data collected automatically when you browse or interact with the Platform, including data gathered through cookies, web beacons, and server logs.
• Third-party sources: Identity and fraud-risk data received from KYC service providers and payment processors in connection with account verification and transaction processing. We may also receive updated contact details from mobile financial service providers where permitted under applicable law.

4 Purpose of Processing Your Data

We process your personal data for the following defined purposes:

1. Account creation and management: To register your player account, verify your identity and age, maintain your account settings, and manage your session on the Platform.
2. Payment processing: To execute deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, and banking partners, and to maintain accurate financial records for each account.
3. Legal and regulatory compliance: To meet our obligations under applicable anti-money laundering (AML) principles, Know Your Customer (KYC) requirements, and any lawful request from a competent authority.
4. Fraud prevention and platform security: To detect and prevent fraudulent activity, unauthorised account access, bonus abuse, and other forms of misconduct that may harm the platform or its players.
5. Responsible gaming: To monitor gaming behaviour, identify signs of problem gambling, apply deposit limits and cooling-off periods, and enforce self-exclusion requests in accordance with our Responsible Gaming policy.
6. Customer support: To respond to your enquiries, resolve disputes, investigate complaints, and improve the quality of our support services.
7. Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have given your explicit consent to receive such communications. You may withdraw this consent at any time by contacting support.
8. Platform improvement and analytics: To understand how players use the Platform, identify technical issues, and make data-driven decisions about platform features, game selection, and user experience improvements.

5 Legal Basis for Processing

1111kk processes your personal data on one or more of the following legal bases, depending on the specific processing activity in question:

• Contractual necessity: Processing required to fulfil our contractual obligations to you as a registered player — including account operation, payment processing, and customer support.
• Legal obligation: Processing required to comply with applicable legal requirements, including KYC verification, AML monitoring, and responding to lawful requests from competent authorities.
• Legitimate interests: Processing carried out in pursuit of our legitimate business interests — including fraud detection, platform security, responsible gaming enforcement, and analytics — where those interests do not override your fundamental privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — principally for marketing communications. You may withdraw consent for marketing at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Sharing Your Data

1111kk does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Payment Service Providers

We share the minimum necessary financial and identity data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank to process your deposit and withdrawal transactions. These providers are contractually bound to use your data solely for payment processing purposes.

6.2 KYC and Identity Verification Partners

We use licensed third-party KYC service providers to verify your identity, age, and address. These providers receive only the data required to perform verification and are prohibited from using it for any other purpose.

6.3 Technology and Infrastructure Partners

The Platform is supported by cloud hosting, cybersecurity, and software development partners who may process technical data on our behalf as part of their contracted services. All such partners operate under binding data processing agreements that restrict their use of your data.

6.4 Game Content Providers

Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe may receive session identifiers and game-specific data necessary to deliver their games on the Platform. These providers do not receive your full personal profile unless this is strictly required for game delivery.

6.5 Legal and Regulatory Disclosure

We may disclose your personal data to competent courts, law enforcement agencies, or regulatory bodies where we are legally required or compelled to do so by a valid legal order. We will notify you of such disclosures where we are legally permitted to do so.

7 Cookies and Tracking Technologies

1111kk uses cookies and similar tracking technologies to operate the Platform effectively and to improve your experience as a player. The following types of cookies may be set when you access the Platform:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without disrupting Platform functionality.
• Performance and analytics cookies: Used to collect anonymous, aggregated data about how players navigate the Platform, which pages are visited most frequently, and where technical errors occur. This information helps us improve Platform performance and usability.
• Functionality cookies: Used to remember your preferences, such as language settings, preferred payment method, and display preferences, so you do not need to re-enter them on every visit.
• Fraud prevention cookies: Used to identify unusual or suspicious browsing patterns that may indicate fraudulent account activity, multiple-account operation, or bot behaviour.

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing core Platform features including account login and payment processing.

8 Data Security

1111kk implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security programme includes:

• SSL/TLS encryption: All data transmitted between your device and our servers is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Encrypted data storage: Sensitive personal data, including payment method details and identity documents, is stored in encrypted form on secure servers with restricted access controls.
• Access controls: Access to personal data is limited to authorised personnel who require it to perform their job functions. All staff with access to personal data undergo data protection training and are bound by confidentiality obligations.
• Two-factor authentication: Player accounts may be protected with two-factor authentication (2FA) to prevent unauthorised access even if login credentials are compromised.
• Intrusion detection and monitoring: Our systems are continuously monitored for signs of unauthorised access, unusual activity patterns, and potential security vulnerabilities.
• Security incident response: In the event of a confirmed data security incident that affects your personal data, we will notify affected players and take all necessary remedial steps as promptly as practicable.

9 Data Retention

1111kk retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention approach is as follows:

• Active account data: Retained for the full duration of your account's active status on the Platform.
• Closed account data: Following account closure, we retain identity, financial, and transaction records for a minimum period of five (5) years to comply with applicable AML and record-keeping obligations.
• KYC documentation: Identity verification documents (e.g., NID copies, passport scans) are retained for a minimum of five (5) years following the completion of the KYC process or the closure of your account, whichever is later.
• Customer support records: Communications with our support team are retained for three (3) years from the date of the interaction, unless retention for a longer period is required in connection with an active dispute or legal proceeding.
• Marketing consent records: Records of your consent to receive marketing communications are retained for the duration of the consent and for a period thereafter sufficient to demonstrate that valid consent was obtained.

When personal data is no longer required for the purposes described above and no legal obligation requires its continued retention, it is securely deleted or anonymised in accordance with our internal data disposal procedures.

10 Your Data Protection Rights

As a player on the 1111kk Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request. We will respond within thirty (30) days.

• Right of access: You have the right to request a copy of the personal data that 1111kk holds about you, together with information about how that data is being used.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to overriding legal retention obligations.
• Right to restrict processing: You may request that we temporarily suspend the processing of your personal data in certain circumstances, such as while a dispute about accuracy is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you may request a structured, machine-readable copy of your personal data.
• Right to withdraw consent: Where processing is based on your consent (principally for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to the processing of your personal data where that processing is based on legitimate interests, including for direct marketing purposes. Upon receiving a valid objection, we will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your rights.

11 Children's Privacy and the 18+ Requirement

The 1111kk Platform is intended exclusively for adults aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. Age verification is conducted as part of the registration and KYC process, and accounts belonging to players who are found to be under the minimum age will be closed immediately and all associated data deleted in accordance with our data disposal procedures.

If you are a parent or guardian and believe that a minor in your care has created an account on the Platform or provided personal information to 1111kk, please contact us immediately at [email protected]. We will investigate the matter promptly and take all necessary steps to close the account and remove the minor's data from our systems.

12 Updates to This Privacy Policy

1111kk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform and services. Where updates are material — meaning they significantly affect your rights or the way we use your personal data — we will notify you via the Platform's notification system or by email to your registered address before the changes take effect.

Minor clarifications or administrative updates that do not materially affect your rights may be made without prior notice, though the revised effective date will always be clearly displayed at the top of this Policy. We encourage you to review this Policy periodically to stay informed of how 1111kk protects your data.

Your continued use of the Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the Platform and close your account before the revised Policy takes effect.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 1111kk processes your personal data, please contact our Data Protection team using the details below. We are committed to addressing all privacy-related enquiries promptly, professionally, and in accordance with our obligations under applicable data protection principles.

Email: [email protected]

Response Time: We aim to acknowledge all privacy-related requests within 48 hours and to provide a full response within 30 days of receipt.

Support Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)

This Privacy Policy was last reviewed and updated on 1 January 2026. The most current version of this Policy will always be accessible at https://1111kk.app/privacy-policy.